Bentley London

My 20th visit to this hotel. Last few were mixed bag. This time, things appeared better overall for the cleanliness, room furnishings and house keeping. They are always short staffed (always) which means no one ever picks the phone up - be it house keeping, reception or an operator- the phones would keep rining and ringing and ringing.. so if you need anything, you need to physically come down to the reception.

We loved our stay. We got upgraded to a suite which was fantastic and very kind of the staff Location was brilliant a short walk to the station Very very comfortable bed, great pillows and felt luxurious Jet bath tub 👍🏾 Nice touches in the bathroom for women Enough of everything, towels, toilet roll, bathroom products

I remember visiting when it was his Lordships residence as my mother was receiving her diploma of further education in 1986 direct from from his hands with merit, being able to play in the elevators. I Love the marble architecture and the timeless beauty of the place with specific reference to the paintings on the wall, the facilities are above class and I chose this hotel for its personal room spa bath and its healing properties. The breakfast was excellent with eggs and meats cooked to order, the staff were helpful, polite and efficient. The TV is a satellite receiver and all channels were available and reasonably priced. The room facilities are beautiful, the bed was very comfortable with AC in the room that works very well. I would definitely stay at this hotel again.

Excellent location in South Kensington with Gloucester Road tube station only a five minute walk. Excellent service and staff. Room was fantastic and spacious on the top floor.

grate location with perfect room sizes and kind stuff. the only thing I need to mention is the quality of the breakfast need to improve