Bentley London
Cosa dicono gli ospiti
The hotel was magnificent, perhaps the most beautiful in London. The decor is breathtaking, from room to lobby. An excellent luxury hotel. The staff were extremely professional, kind and helpful, truly 5-star. The room had all the amenities and was comfortable and gorgeous, but wasn't as clean as one would expect. The bath tub was so comforting, and the marble in the bathroom was beautiful and luxurious. The breakfast wasn't great but lunch with room service was excellent, we had the burger and carbonara. The location is terrific, just two minutes away from Gloucester Road Underground Station, quite a useful one with Piccadilly, District and Circle line services. East reach to all of Central London (City, Westminster, Soho, Covent Garden, etc). We had a Swedish massage in the spa which was one of the best we ever had. The spa staff are amazing as well, very welcoming and helpful. The sauna however is quite small and we didn't really enjoy it.
Amit
aprile 2025
The hotel does not cater for the volume and therefore staff can offer individual attention. One can have breakfast with dignity and not fight through a crowd, as is the case with most hotels. It is very quiet and the rooms are bigger than standard. Toiletries are high quality, complementing the high quality of the furnishings. The location is upscale. The building is a historical building and the hotel respected this rather than partitioning the much bigger Victorian rooms into much smaller modern ones. The traveller who loves that epoch will find great appeal in this hotel.
Clive
aprile 2025
We liked the hotel was near Harrods and other places we wanted to visit within the area. Hotel was secure and safe with card needed to access lift and rooms. Quiet location. Staff were very polite and eager to help when asked. Room service available if needed. We liked the heated flooring in the hallway and warm throughout, beds were very comfortable. Liked the free toiletries to use and mini fridge to stock our provisions.
Janine
dicembre 2024
My 20th visit to this hotel. Last few were mixed bag. This time, things appeared better overall for the cleanliness, room furnishings and house keeping. They are always short staffed (always) which means no one ever picks the phone up - be it house keeping, reception or an operator- the phones would keep rining and ringing and ringing.. so if you need anything, you need to physically come down to the reception.
Haris
febbraio 2024
Location, rooms
Mehmet
giugno 2024
We loved our stay. We got upgraded to a suite which was fantastic and very kind of the staff Location was brilliant a short walk to the station Very very comfortable bed, great pillows and felt luxurious Jet bath tub 👍🏾 Nice touches in the bathroom for women Enough of everything, towels, toilet roll, bathroom products
Hannah
aprile 2024
Every thing was perfect! This property was recommended by my parents who used to book here five years ago. The location is really convenient and inside the neighbourhood so it is actually pretty quiet. Cozy place with good service. Highly recommended.
Jiangming
maggio 2024
I remember visiting when it was his Lordships residence as my mother was receiving her diploma of further education in 1986 direct from from his hands with merit, being able to play in the elevators. I Love the marble architecture and the timeless beauty of the place with specific reference to the paintings on the wall, the facilities are above class and I chose this hotel for its personal room spa bath and its healing properties. The breakfast was excellent with eggs and meats cooked to order, the staff were helpful, polite and efficient. The TV is a satellite receiver and all channels were available and reasonably priced. The room facilities are beautiful, the bed was very comfortable with AC in the room that works very well. I would definitely stay at this hotel again.
Alexander
maggio 2023
-Room was very spacious -Classic style of the hotel -The staff were generally very kind (Special mention night receptionist and front desk staff) -Turkish spa was great (special mention to the masseuse) hot stone treatment was great, le kalon treatment (hammam + Swedish massage) wonderful.
Sultan
marzo 2023
Excellent location in South Kensington with Gloucester Road tube station only a five minute walk. Excellent service and staff. Room was fantastic and spacious on the top floor.
Matt
maggio 2024
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